At Rex Traveler, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and travel solutions.
1. Information We Collect
When you use our services, we may collect the following types of information:
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Personal Information: such as your name, email address, phone number, billing details, and travel preferences.
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Booking Details: including rental reservations, convention participation, cruise bookings, and concierge requests.
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Technical Information: such as IP addresses, device type, and browsing activity when visiting our website.
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Communication Data: records of your inquiries, requests, or correspondence with us.
2. How We Use Your Information
We use your information to:
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Provide and manage our travel and booking services.
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Communicate with you regarding reservations, updates, or service changes.
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Improve our website functionality and service offerings.
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Process payments and ensure secure transactions.
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Send relevant marketing materials, promotions, or travel insights (only if you consent).
3. Sharing of Information
We do not sell or trade your personal data. However, we may share information with:
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Trusted third-party providers (such as hotels, cruise lines, venues, or payment processors) to fulfill your travel requests.
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Legal authorities, if required by law, regulation, or court order.
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Business partners, strictly for delivering the agreed-upon services.
4. Data Protection and Security
We implement industry-standard measures to protect your personal data from unauthorized access, misuse, or disclosure. While no system can be guaranteed 100% secure, we continuously work to safeguard your information.
5. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Once no longer needed, your data will be securely deleted or anonymized.
6. Your Rights
You have the right to:
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Access, update, or correct your personal information.
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Request deletion of your personal data where legally applicable.
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Withdraw consent for marketing communications.
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Object to certain processing activities.
7. Opt-Out Instruction
If you no longer wish to receive promotional emails, travel updates, or marketing messages from Rex Traveler, you may opt out at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly. Your request will be processed promptly.
8. Third-Party Links
Our website may contain links to third-party websites. Rex Traveler is not responsible for the privacy practices of these external sites and encourages users to review their policies.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect service updates, legal changes, or business practices. All revisions will be posted on this page with an updated effective date.